Who We Are
The Resilience Resource equips and supports leaders, organizations, and individuals to navigate challenge and change without losing sight of health and humanity. It promotes holistic resilience, integrating care for the whole person, so that those working to meet the needs of a fractured world can sustain their impact while safeguarding their own well-being.
Core Distinctives
- Unwavering Commitment to Holistic Being
The Resilience Resource is highly committed to seeing people differently. We unabashedly refuse to disconnect and dissect a person’s experience into separate (physical, mental, emotional, spiritual, and relational) components. We see needs and solutions, not in how they help a person in one area, but how they all work together for a single purpose – a thriving life. This is reflected in every aspect of our existence as an organization, from the way we interact with donors, to the way we consult with organizations, to the way we coach clients. - Consultation
The Resilience Resource assesses existing care policies and procedures with a whole-person perspective, recognizing the interconnection between emotional, mental, physical, and relational needs. It identifies strengths and gaps, then provides research-based recommendations to develop or strengthen systems that support the full spectrum of personnel well-being. - Context-Specific Training
The Resilience Resource designs and delivers training tailored to an organization’s culture and operational context, equipping individuals and teams with practical tools for self-care and mutual care that address body, mind, and relationships. This approach ensures readiness to maintain health and connection before, during, and after crises. - Team Development
The Resilience Resource works with teams to recognize and strengthen the unique contributions of each member, fostering shared responsibility for holistic care. This includes supporting one another’s emotional, mental, physical, and relational health, making resilience a collective effort. - Individual Support
The Resilience Resource provides individualized support that considers the whole person—addressing immediate needs while also recognizing broader patterns that affect well-being. This process involves affirming strengths, identifying areas for growth, and offering care strategies suited to each individual’s cultural and situational context. - Crisis Response
The Resilience Resource responds to disasters and traumatic events with immediate support that attends to emotional, psychological, and practical needs, while also laying the foundation for long-term recovery and whole-person health. Its approach integrates urgent stabilization with sustainable care practices.
Rolf Billes
Trustee, Bachelor of Divinity, Ordained Minister (Church of Scotland), Founder of Sounding from the Heart (Voice Mentoring), Learning Development Manager (Iona Community)
Rolf Billes served as a parish minister in the Church of Scotland in city centre, urban, rural and suburban settings for 30 years, developing a passion for person-centered community development and believing that it is essential for everyone’s voice to be heard in matters that directly concern them. Rolf has offered pastoral care to people at different stages of life offering a listening ear and spiritual accompaniment during times of transition and loss.
As a therapeutic musician, Rolf encourages the healing power of the human voice in his voice mentoring business Sounding from the Heart, where he offers 1 to1 and group voice mentoring sessions.
Rolf works with the Iona Community developing learning opportunities for this international movement around the themes of peace, justice and inclusion.
The threads of music, healing and compassionate justice are interwoven to create the tapestry that is Rolf’s life and work.
Briana Banos
Trustee, MA: Film Directing, Freelance Documentarian
Briana Banos is a health advocate and documentarian, garnering over a decade of experience with patient engagement and using film as a resource and resilience tool within her community. She has partnered with organizations in raising awareness and best strategies for campaigns and group initiatives. She has a masters from the University of Edinburgh in documentary work with a minor background in anthropological study.
Originally from South Florida, Briana was a former dance and aerial artist for Royal Caribbean, as well as a dance and theatre teacher for five years. She was actively involved in philanthropic work, organizing and heading projects surrounding fundraising and event planning.
Soon, she will be a PhD candidate at the University of Edinburgh, studying practice-based research addressing resilience strategies needed to mitigate the comorbidities of living with a chronic skin condition.
Josie Gwin
Trustee, Co-founder, CEO; MA: Leadership Development, PhD Researcher: Faith and Resilience, Crisis Care Responder
Josie Gwin, co-founder of The Resilience Resource, is a Mental Health Coach, a Spiritual and Psychological First Aid Instructor, certified Chaplain through the International Conference of Police Chaplains, and caries various credentials in Trauma-informed crisis care. She has a masters degree from Bethel University, and is a PhD researcher investigating the intersection of faith and resilience at the University of Edinburgh in Scotland.
Prior to co-founding The Resilience Resource, Josie Gwin served as a firefighter for 6 years, spent 18 years in the equine therapeutic industry, and has served as a crisis chaplain. She has been involved in cross-cultural and international contexts for over 35 years. She has lived and served in multiple countries in North America, Europe, Asia, and Africa.
Josie, along with her husband, Scott, has trained, resourced, and provided care for personnel, leaders, and teams from a variety of faith based and secular organizations, as well as firefighters and law enforcement, first responder chaplains, medical personnel and hospital chaplains, and military and special forces personnel.
Scott Gwin
Chief Operating Officer, Co-founder; MA: Leadership Development; Crisis Care Responder
Scott Gwin, COO and co-founder of The Resilience Resource, has a consistent theme of caring for traumatized people that spans his diverse career path that dates back to the 1999 school shooting at Columbine High School in Littleton, Colorado.
He holds a graduate degree from Bethel University, is a Mental Health Coach, a certified Chaplain, and carries a variety of certifications and credentials from the International Critical Incident Stress Foundation.
Prior to co-founding The Resilience Resource, Scott spent 25 years in the commercial and residential construction industry, served as a firefighter for 12 years, and has 12 years of experience in the equine therapy world. He has been involved in cross-cultural contexts for over 21 years, spanning over fifteen countries on five continents.